PRIVACY POLICY
We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the faz.com.tr website. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.
This Policy is a legally binding agreement between you (“User”, “you” or “your”) and FAZ ELEKTRİK MOTOR MAKİNA SANAYİ VE TİCARET A.Ş. (“we”, “us” or “our”). If you are entering into this Policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Policy, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Policy, you must not accept this Policy and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
TABLE OF CONTENTS
Collection of personal information
Use and processing of collected information
Disclosure of information
Retention of information
Data analytics
Privacy of children
Do Not Track signals
Social media features
Links to other resources
Information security
Data breach
Changes and amendments
Acceptance of this policy
Contacting us
COLLECTION OF PERSONAL INFORMATION
You can access and use the Website and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. However, if you wish to make a product purchase through our website that will require the collection of the required personal information to complete the credit card process.
We receive and store any information you knowingly provide to us when you create an account, or fill out any forms on the Website such as your complete name, address, phone number, email address and other required information.
You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Website. Users who are uncertain about what information is mandatory are welcome to contact us.
USE AND PROCESSING OF COLLECTED INFORMATION
We act as a data controller and a data processor when handling Personal Information, unless we have entered into a data processing agreement with you in which case you would be the data controller and we would be the data processor.
Our role may also differ depending on the specific situation involving Personal Information. We act in the capacity of a data controller when we ask you to submit your Personal Information that is necessary to ensure your access and use of the Website. In such instances, we are a data controller because we determine the purposes and means of the processing of Personal Information.
We act in the capacity of a data processor in situations when you submit Personal Information through the Website. We do not own, control, or make decisions about the submitted Personal Information, and such Personal Information is processed only in accordance with your instructions. We collect the following information in the role of data processor:
Data collected through the use of a website contact form
Data collected through processing of the credit card transaction
Data collected with Certain data analytics tools such as Google Analytics embedded into our website
DISCLOSURE OF INFORMATION
Depending on the requested Services or as necessary to complete any transaction or provide any Service you have requested, we may share your information with our contracted companies and service providers in which we rely upon to assist in the operation of the Website and Services available to you. Their privacy policies are consistent with ours and they agree to abide by our policies with respect to Personal Information. We will not share any personally identifiable information with third parties other than the required minimum information needed to process a credit card sale through our website. Those service providers are given the information to perform their designated functions. This information may be used for future marketing and promotional purposes. This information will not be shared with any other third party.
Service Providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service Providers are given the information they need only in order to perform their designated functions, and we do not authorize them to use or disclose any of the provided information for their own marketing or other purposes.
RETENTION OF INFORMATION
We retain information submitted through our website contact form from the user. This includes name, email address, phone number and other associated information. The information is maintained in a secure environment and sometimes is used for future marketing activities. You can request this information to be deleted at any anytime by contacting us at 1-800-403-7953.
Our service provider retains the minimum personal identifiable information required to process a credit card transaction. That information is maintained in a secure environment.
DATA ANALYTICS
Our Website and Services may use third-party analytics tools that use cookies, or other similar information-gathering technologies to collect standard internet activity and usage information. The information gathered is used to compile statistical reports on user activity such as how often users visit our Website. This includes what pages they visit and for how long someone is collected to the page. We use the information obtained from these analytics tools to monitor the performance and improve our Website. We do not use third-party analytics tools to track or to collect any personally identifiable information of our users and we will not associate any information gathered from the statistical reports with any individual user.
PRIVACY OF CHILDREN
We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Website. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Website. Please contact us to request that we delete that child’s Personal Information from our Website at 1-800-403-7953.
We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Website without their permission. We also ask that all parents and legal guardians overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out Personal Information when online to any website.
DO NOT TRACK SIGNALS
Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from users who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, the Website are not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your Personal Information. For a description of Do Not Track protocols for browsers and mobile devices or to learn more about the choices available to you, visit internetcookies.com
SOCIAL MEDIA FEATURES
Our Website may include social media features, such as the Facebook, Twitter buttons, and Share buttons known as “Social Media Features”. These Social Media Features may collect your IP address, what page you are visiting on a Website and may set a cookie on your computer to enable Social Media Features to function properly. Social Media Features are hosted either by their respective providers or directly on our Website. Your interactions with these Social Media Features are governed by the privacy policy of their respective providers.
LINKS TO OTHER RESOURCES
Our faz.com.tr Website contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware and when you leave the Website and to read the privacy statements of each and every resource that may collect your Personal Information.
INFORMATION SECURITY
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Therefore, while we strive to protect your Personal Information, you acknowledge that (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and the Website and Services cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.
As the security of Personal Information depends in part on the security of the device you use to communicate with us and the security you use to protect your credentials, please take appropriate measures to protect this information.
DATA BREACH
In the event we become aware that the security of our Website has been compromised or Users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud. We reserve the right to take reasonably appropriate measures which include an investigation and reporting and notification to law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the User as a result of the breach. We will report to law enforcement as required by law. When we do, we will post a notice on the Website.
CHANGES AND AMENDMENTS
We reserve the right to modify this Policy or its terms related to the Website at any time at our discretion. When we do, we will revise the updated date at the bottom of this page and post a notification on the main page of the Website.
An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your personal information was collected.
ACCEPTANCE OF THIS POLICY
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services and submitting your information you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.
CONTACTING US
If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the email provided below:
faz@faz.com.tr
We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.
This document was last updated on April 17, 2024